Ready Maids

Privacy Policy

Effective date: July 20, 2026

Ready Maids Cleaning Services Inc., operating as a California domestic referral agency ("Ready Maids," "we," "us," or "our"), respects your privacy. This policy explains the information we collect when you visit readymaidsra.com, contact us, request a quote, or use our booking tools, and how we use and share that information.

Information we collect

Depending on how you interact with us, we may collect:

• Contact information: name, email address, telephone number, service address, city, and ZIP code.
• Service-request information: requested service, preferred dates, home size, bedroom count, access instructions, notes, photographs, and communications with us.
• Booking and transaction information: appointment details, quoted or selected services, payment status, and related records. Payment-card details are processed by third-party payment providers and are not stored directly on this website.
• Website and device information: IP address, browser and device type, approximate location, pages viewed, referring pages, session activity, and similar usage information collected through cookies and analytics technologies.
• Communications: messages, call details, and other information you choose to provide when you email, call, or text us.

How we use information

• Respond to inquiries and provide quotes.
• Schedule services and match customers with available independent cleaners.
• Communicate about appointments, changes, service issues, and customer support.
• Operate, secure, troubleshoot, and improve our website and services.
• Measure website performance and understand how visitors use the site.
• Maintain business records, prevent fraud or misuse, and comply with legal obligations.

How we share information

We may share relevant information with:

• Independent cleaners when needed to evaluate, schedule, or complete a requested service.
• Service providers that support scheduling, customer communication, website hosting, analytics, payments, security, and business operations, including ZenMaid, Webflow, and Google Analytics.
• Professional advisers and authorities when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or establish and defend legal claims.
• A successor organization as part of a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to appropriate safeguards.

We do not knowingly sell personal information for money. We do not use information submitted through our contact or booking forms for cross-context behavioral advertising.

Cookies and analytics

We use cookies and similar technologies to operate the website and measure traffic. Google Analytics may collect session statistics, approximate location, and browser or device information. Google describes its practices in the Google Privacy Policy. You may control cookies through your browser and may use Google's Analytics opt-out tools where available.

Our website does not currently respond to browser "Do Not Track" signals. If we become subject to a requirement to recognize a legally valid opt-out preference signal, we will process it as required.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. Retention periods vary by record type.

We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system can be guaranteed to be completely secure.

Your privacy choices and California rights

You may ask us to access, correct, or delete personal information associated with you, or to stop nonessential marketing communications. California residents may have additional rights under applicable law, which can include rights to know, access, correct, or delete personal information; opt out of certain sales or sharing; limit certain uses of sensitive personal information; and receive equal service when exercising privacy rights.

To submit a request, email info@readymaidscs.com or call (925) 471-8055. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

Children's privacy

Our website and services are intended for adults arranging household or commercial cleaning. We do not knowingly collect personal information from children under 13.

Third-party links and services

Our site may link to third-party websites, maps, booking tools, or social platforms. Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes to this policy

We may update this policy to reflect changes in our services, vendors, or legal requirements. The effective date at the top shows when it was last revised.

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